The Grand Experience
How it works, from hello to the last toast.
Discover
What you do
Explore who we are and what is possible.
What we do
Make it easy to see how we work and whether we are the right fit.
Get Inspired
What you do
Browse cuisines, service styles and design ideas.
What we do
Offer starting points, never a fixed list to choose from.
Personalize
What you do
Share your vision through the Grand Menu Concierge.
What we do
Read every answer and note every dietary need and family favorite.
Consult
What you do
Talk it through with us, by phone, video or in person.
What we do
Ask the questions that turn preferences into a plan.
Receive Your Proposal
What you do
Review a written proposal prepared for your event alone.
What we do
Set out the menu, services, design and investment clearly.
Approve
What you do
Request changes, then approve when it feels right.
What we do
Refine until it does. Nothing is booked until you say so.
Celebrate
What you do
Be present with the people you love.
What we do
Take care of everything else.
After You Approve
Your private client portal.
Once your proposal is accepted, you receive a secure login. Everything about your event lives there, visible only to you and our team.
- Your event overview and details
- Your menu and décor direction
- Planning milestones and day-of timeline
- Proposals to review and approve
- Agreements, invoices and payment status
- Secure messages and change requests
Three Things Worth Knowing
Clarity, at every step.
A request is not a booking
Sending us your vision starts a conversation. Your date and menu are confirmed only when you approve a written proposal and complete the booking steps it describes.
Your proposal is yours to shape
Ask for changes as often as you need. We would rather revise three times than have you settle once.
Terms are always in writing
Payment schedules, deposits and cancellation terms are set out in your proposal and agreement for you to review before committing.
Begin
Step one takes about five minutes.
Share your vision in the Grand Menu Concierge. It saves as you go.